E-commerce
WhatsApp for online stores
Answer shoppers instantly, send order updates and win back abandoned carts from one number.
- Free to start
- No credit card
- REST API & webhooks
What you can do
- Order updates — Confirmation, shipping and delivery notices on autopilot.
- Instant answers — Sizes, stock and delivery questions answered around the clock.
- Win-backs — Cart reminders and offers, only to customers who opted in.
Ready-made messages
Pick your industry during setup and edit any wording you like.
- Order confirmed
- Order shipped
- Abandoned cart reminder
- Review request
Quick answers
Can I send order updates automatically?
Yes. Connect your store through the REST API or webhooks and send order, shipping and delivery messages from your own number. The ready-made messages cover the common cases.
Can I message customers who did not ask to hear from me?
No, and the tool helps you avoid it. Broadcasts skip contacts who opted out, and every campaign asks you to confirm that your recipients agreed to receive it.
Can my whole team answer from one number?
Yes. The shared inbox lets several agents work the same number, with chat assignment and canned replies for the questions you hear every day.
Try ChatKomodo for free
1 number and 1,000 messages per month, no credit card required. Send from the dashboard or through the REST API.