Logistics
WhatsApp for logistics and couriers
Keep recipients in the loop at every step and reschedule failed deliveries in one reply.
- Free to start
- No credit card
- REST API & webhooks
What you can do
- Status updates — Picked up, out for delivery, delivered: automatic.
- Reschedule in chat — Failed delivery? Recipients reply with a new time.
- Connect your system — Push events from your own software with one API request.
Ready-made messages
Pick your industry during setup and edit any wording you like.
- Parcel picked up
- Out for delivery
- Delivery attempt failed
- Delivered
Quick answers
Can I send delivery updates?
Yes. Send dispatch, out-for-delivery and delivered notices from your system through the API or webhooks.
Can customers reply to reschedule?
Yes. Replies arrive in the shared inbox, and can also be sent to your own system through a webhook, so your team or your software can reschedule.
Can several dispatchers share one number?
Yes. The shared inbox lets a team work the same number, with chats assigned to the right person.
Try ChatKomodo for free
1 number and 1,000 messages per month, no credit card required. Send from the dashboard or through the REST API.